Frequently Asked Questions

Got a question? We’ve got answers. If you don’t see yours here, feel free to contact us!

How long before I can see my photos?

Your images are processed almost instantly. In most cases, you’ll have access to your gallery within minutes of your session ending.

Can I keep my photos private?

Absolutely. Toggle Public/Private on any image in your gallery. Private photos won’t show up on our public feed and remain visible only to you.

What if I lose my code?

No worries! Reach out via our Contact page with your session details, and we’ll recover or reissue your code.

How does the free edit work?

Select one favorite photo in your gallery, enter your email, and we’ll apply a complimentary professional edit. We’ll notify you when it’s ready to download.

Can I book a longer session?

Absolutely! Check out our Services page for different package options or contact us to customize your shoot.

Do you do event or group shoots?

Yes, we accommodate small events and group sessions. Get in touch to discuss your needs and pricing.

Can I receive the RAW files to do prints or other edits myself?

Sure thing! Due to the size of RAW files we will provide you with a download link so you can enjoy your pics in all of their original glory! Just drop us a line.